The FACSC-Empower Your Team. Strengthen Your Firm. The FACSC℠ (Financial Advisory Client Service Certification) helps financial advisory firms build high-performing client service teams through practical, targeted training. Here’s how your firm benefits when your employees earn their FACSC℠ designation: 1. Elevate the Client Experience Confident, well-trained staff deliver more professional, consistent service that strengthens client […]

The FACSC℠ (Financial Advisory Client Service Certificate) and FPQP™ (Financial Paraplanner Qualified Professional) programs are designed for professionals in the financial services industry but serve slightly different purposes and audiences. FACSC℠ (Financial Advisory Client Service Certificate) Focus: This certificate program is tailored specifically for client service professionals who support financial advisors. It enhances skills in

The Dual Pillars of Client Satisfaction: Experience and Results We’ve all been there: frantically pressing “0” or repeatedly shouting “representative” into the phone, trying to bypass automated systems to speak to a human. By the time we finally connect with someone, the initial purpose of the call feels secondary. Regardless of how helpful the representative

Advisory Education Partners Launches the Accuracy & Productivity Booster Pack  – Advisory Education Partners (AEP) is excited to announce the launch of its latest  offering, the “Accuracy & Productivity Booster Pack.” This impactful online and on-demand course is designed to elevate the skills of professionals in any industry by enhancing their ability to focus on

Balancing Technology and Personal Touch Today, financial advisor technology offers countless solutions to increase efficiency. For firm owners and managers, the allure of tech-driven solutions is strong. These tools promise streamlined operations, reduced costs, and even enhanced client services. However, it’s crucial to approach these innovations with caution, particularly considering the foundational role personal relationships

This downloadable chart is an invaluable resource for managers and supervisors aiming to enhance a team member’s performance. Originally featured in Ferdinand F. Fournies’s “Coaching for Improved Work Performance,” this straightforward yet powerful employee coaching tool has been widely used for some time. The chart clearly outlines an effective employee coaching process to pinpoint the

Advisory Education Partners, a leading provider of employee training and development programs for independent financial advisory firms, is excited to announce the addition of a new course to their Essential Skills For Financial Advisors program. This latest offering, titled “Networking For Success: A Guide for  Financial Advisors” is designed to teach crucial skills needed to

Key 2025 Financial Data   We are pleased to provide you with our latest Print & Post.  A 2-page summary of key financial data from the IRS, Social Security, and Medicare.  Save time combing through the internet with this simple well-organized reference sheet which includes: 2025 Tax Brackets and Rates, Standard Deduction, and Child Tax

“I Skate To Where The Puck Is Going, Not Where It’s Been” Wayne Gretzky’s quote applies not only to becoming a hockey great, but to becoming a great Financial Advisory practice as well.   As firms experience growth, the spectrum of client types and their respective needs inevitably broadens. This diversification presents both opportunities and challenges

Two New Lessons — Advisory Education Partners (AEP), a leading provider of process-driven employee training and development programs for independent financial advisory firms, is excited to announce the launch of two new courses: Delivering Constructive Criticism and Attention to Detail. These courses have been designed to support the growth and operational excellence of financial advisory